After-Sales Support

Phone: 020-888888 Email: : xxx@.co.m
We provide 12-month warranty for all auto parts from the date of delivery.
Warranty Policy
We provide 12-month warranty for all auto parts from the date of delivery.
Free replacement or refund is supported for manufacturing defective parts.
Defective Parts Replacement
Free replacement or refund is supported for manufacturing defective parts.
Warranty does not cover damage caused by improper installation, misuse, accident, or normal wear.
Non-Warranty Cases
Warranty does not cover damage caused by improper installation, misuse, accident, or normal wear.
Buyer covers the shipping cost for sending back defective items. We cover the cost for resending replacement parts.
Shipping Responsibility
Buyer covers the shipping cost for sending back defective items.
We cover the cost for resending replacement parts.
Contact us with order number, photos, or video proof of the problem. We will reply and confirm within 24 hours. Follow our instructions to return or replace the items.
Claim Procedure
Contact us with order number, photos, or video proof of the problem.
We will reply and confirm within 24 hours.
Follow our instructions to return or replace the items.
We provide lifelong technical support via Email & WhatsApp.
Technical Support
We provide lifelong technical support via Email & WhatsApp.
After-Sales Support
Sample Lead Time
Bulk Order Lead Time
Urgent Order Service
Important Notes
Customization Services
  • OEM & ODM Service
    OEM & ODM Service
    We support OEM & ODM for auto parts and chassis components.
    We can produce according to your drawings, samples or OE numbers.
  • Logo Customization
    Logo Customization
    Custom logo printing, laser engraving, stamping on products.
    Logo position, color and size can be customized as your request.
  • Packaging Customization
    Packaging Customization
    Custom color boxes, neutral boxes, blister packaging, cartons.
    Print your logo, company name, instruction, barcode on packaging.
    Support barcode, warning labels, export standard packing.
  • Color & Surface Treatment
    Color & Surface Treatment
    Customize surface finish: painting, electroplating, electrophoresis, etc.
    Custom color available according to your Pantone/RAL color card.
  • Special Specification Processing
    Special Specification Processing
    Customize size, thread, hole position, material, thickness as your system needs.Non-standard parts & chassis parts are welcome.
  • Label & Sticker Customization
    Label & Sticker Customization
    Custom labels, barcodes, warning stickers, certification labels.
    Meet EU/US market export requirements.
  • Certificate Support
    Certificate Support
    Provide customized label, packaging, test reports for export clearance.
    Support CE, RoHS, IATF16949, E‑Mark related documents.