Frequently Asked Questions
What is your Minimum Order Quantity (MOQ) for chassis parts?

Our MOQ varies by product type: 200 pieces for small components (e.g., Tie Rod End, Ball Joint), and 50 pieces for larger parts (e.g., Control Arm). We can also discuss flexible terms for trial orders or special requirements.

How long is the production lead time for bulk orders?

The standard lead time is 60 days from the date of order confirmation. For urgent orders or small-batch customization, we will coordinate with our factory to shorten the cycle as much as possible.

What is your warranty policy for chassis components?

We provide a 12-month warranty for all our chassis parts (including Tie Rod End, Control Arm, Stabilizer Link, etc.). If there are quality issues caused by manufacturing defects within the warranty period, we offer replacement or repair services for free.

Do you offer OEM/ODM customization services for chassis parts?

Yes, we support both OEM and ODM services. You can provide us with product drawings, samples, or specific requirements (e.g., material, coating, logo), and our engineering team will develop and produce parts that meet your needs.

How can I confirm if your parts are compatible with a specific vehicle model?

You can share the vehicle brand, model, production year, or OE number with our sales team. We will check our product database and provide a compatibility confirmation report promptly. We also offer detailed product specifications for reference.

What quality control measures do you take during production?

Our factory follows the ISO/TS16949 quality management system. Every batch of parts undergoes multi-stage inspections: raw material testing, in-process precision checks, and final performance testing (e.g., wear resistance, load-bearing capacity) before shipment.

Can you provide samples before placing a bulk order?

Yes, we can supply samples for quality verification. The sample lead time is 7-15 days, and the sample cost can be deducted from the subsequent bulk order payment.

What shipping methods do you use for international orders?

We cooperate with reliable logistics partners (e.g., DHL, FedEx, UPS) for small-batch shipments, and sea freight for bulk orders to reduce costs. We can also arrange shipping according to your designated logistics provider.